SEO Service Terms and Conditions
These QCR Technologies. Search Engine Marketing Campaign (SEMC) Advertising Program Terms, are entered into by the customer. By signing these Terms or any document that references or accepts these Terms electronically, the customer accepts the Terms and conditions attached to them and set up by QCR Technologies. In respect of the services provided by QCR Tech to the customer. These Terms govern Search Engine Optimization campaign offered by QCR Tech, in the scope of this document, described in your Search Engine Marketing Campaign, executed by and between QCR Tech and Customer.All parties hereby agree and acknowledge:
1. Policies.
Campaign use is subject to all applicable QCR Tech ad specification requirements and policies. Policies may be modified any time. Customer shall direct communication only to QCR Tech regarding Customer’s Internet Advertising Campaign outlined onwww.qcrtechnologies.comwebsite by call or email to contact@qcrtechnologies.com. QCR Tech reserves the rights to modify ad description and wording to comply with any Policies related to SEO Advertising.
2. The Campaign.
QCR Tech will create Customer’s Local Business Listing in the contracted search engines as well as optimize and promote Customer’s website through Internet Search Engines and/or Social bookmarks and/or Web directories and/or Link Building Services and/or Article/Blogs Distribution (as states in the contract). QCR Tech may take up to thirty (30) calendar days from the payment date to process the data entry and to activate contracted service for the client.
For activation of Local Business Listings, Customer must supply QCR Tech with activation code received in the mail or by phone in order to activate the listing (Search Engine Specific). QCR Tech reserves the right to refuse Local Business Listing creation with specific keyword within first thirty (30) days after activation due to inability to fulfill Local Business Listing due to reasons unrelated to QCR Tech. QCR Tech may substitute the keywords to generally accepted keywords or by modifying spelling to fulfill the contractual obligation under Local Business Listings and SEO Package. The Local Business Listings will only be advertised in a single geographical area and placed according to Customer’s specific industry.
Local Business Listing Advertising in additional geographical areas can be created under a new Advertising Package. QCR Tech is not responsible for accuracy of information provided by the customer. QCR Tech does not guaranty the appearance on the ad outside the country of the advertised geographical location, due to language and regional settings. QCR Tech does not guaranty specific position(s) of the Customer’s website in the search engines, but doing all reasonable and legitimate effort to move Customer’s Local Business Listing and website to the highest position possible in the Search Engine Results. Images and Video content supplied are not guaranteed to appear due to possibility of technical issues unrelated to QCR Tech. QCR Tech does not guarantee appearance of the ad, if URL supplied by customer is not in working condition, as it will be automatically filtered out by the search engine.
Video Distribution will be only completed if a video is provided by the client. QCR Tech is not responsible for video creation or video editing of any kind. On-Site optimization, i.e. insertion of code, will be done for up to 20 internal pages, selection and number of internal pages will be done at QCR Tech’s discretion.
Website Submission services do not guarantee inclusion of customers website in the submission results due to difference in search engine performance regulations and search algorithms. Directory submission services do not guarantee acceptance to the directory for various reasons not related to QCR Tech. Reports for campaign development are available upon request or if otherwise mutually agreed by QCR Tech and client, which is explicitly stated on the agreement.
QCR Tech delivers majority of the services listed in SEMC within one month (30 days) from the service activation date. Due to the search engine specific rules for website indexing and actions QCR Tech takes to promote customers websites, customer should expect changes in incoming traffic volume and quality 3 months (90 days) after effective activation date. Customer grants QCR Tech permission to utilize an automated software programs to retrieve and analyze websites associated with the Campaign for ad quality and serving purposes. QCR Tech may reject or terminate any Campaign at any time for Customer’s failure to provide payment.
3. Renewal.
Search Engine Marketing Campaign is subject to automatic renewal under same terms and conditions as specified in original agreement for the same duration as specified in original contract, excluding set up fees. Payment information specified in the contract will be used for purpose of payment for renewal and subject to Section 7 of these QCR Technologies Advertising Terms.
4. Cancellation.
Within first 24 hours from the moment payment is received, customer may cancel the SEMC without cause in writing by email to contact@qcrtechnologies.com, Customer will be entitled for a full refund. Customer that wishes to cancel after first 24 hours from payment will not be entitled to full refund but may be entitled to a partial refund.
In event that customer wishes to cancel any time beyond first 24 hours, they may do so by sending cancellation request in writing to Customer Care via email to contact@qcrtechnologies.com. Customer will be liable for full price of set up fee depending on the campaign purchased and regardless of any discounts given upon purchase of the campaign, as discounts are relative to payment terms only. Monthly fees will be charged for all completed months, all incomplete month will be rounded up to the next complete month, and the services will be provided in full for all paid months unless requested by client. The request to stop services before the completion of prepaid months does not qualify in any additional refunds.
5. Prohibited Uses; License Grant; Representations and Warranties.
Customer shall not advertise personally and shall not authorize any party to advertise anything illegal or engage in any illegal or fraudulent business practice. Customer represents and warrants that it holds and hereby grants QCR Tech all rights (including without limitation any copyright, trademark, patent, publicity or other rights) in formulating the keywords and advertisement needed for QCR Tech to operate Internet’s advertising campaigns for Customer in connection with this Agreement. Customer represents and warrants that all Customer information is complete, correct and current; and Customer’s Services or product will not violate or encourage violation of any applicable laws, regulations, code of conduct, or third party rights, including, without limitation, intellectual property rights. Violation of the foregoing may result in immediate termination of this Agreement or customer’s account without notice and may subject Customer to legal penalties and consequences.
6. Agency.
Customer represents and warrants that it is authorized to act on behalf of and has bound to this Agreement any third party for which Customer advertises.
7. Payment.
Customer shall be responsible for all charges up to the amount of Search Engine Marketing Campaign, or as set in the contract, and shall pay all charges in U.S. Unless otherwise specified on the Search Engine Marketing Campaign. In case of declined/missing payment, all work on customer’s account will be temporary suspended and customer must provide alternative payment within 7 days of the email notification. If payment is not provided within 7 days, the account will be cancelled and QCR Tech reserves the right to revert the customer’s website to pre contract state and cancel or suspend all listings. QCR Tech reserves the right to a legal action against the Customer for any outstanding balances. Customer is responsible for paying all taxes, government charges, and reasonable expenses and attorneys fees QCR Tech incurs collecting outstanding amounts.
To the fullest extent permitted by law, Customer waives all claims relating to charges unless claimed within 30 days after the charge. Charges are solely based on QCR Tech’s measurements for the applicable Campaign, unless otherwise agreed to in writing. Customer acknowledges and agrees that any credit card and related billing and payment information that Customer provides to QCR Tech may be shared by QCR Tech with companies who work on QCR Tech’s behalf, such as payment processors and/or sales agents, solely for the purposes of effecting payment to QCR Tech and servicing Customer’s account. QCR Tech may also provide information in response to all valid legal processes, or to establish or exercise its legal rights or defend against legal claims. QCR Tech shall not be liable for any use or disclosure of such information by such third parties.
8. Indemnification.
Customer also agrees and covenants to indemnify and save QCR Tech harmless from and against any and all third party claims, demands, actions and causes of action which may be made or brought against QCR Tech or the Customer or both in respect of SEMC or breach thereof, as well as Campaign conducted by QCR Tech, and from and against all damages, loss, cost, including legal costs on a solicitor and client basis, liability or expenses which the Customer may suffer or incur as a result of or in respect of the Campaign.
9. Miscellaneous.
The Agreement is governed by laws of New York, United States. The Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any other applicable agreements, terms and conditions applicable to the subject matter hereof. Any conflicting or additional terms contained in additional documents (e.g. reference to a purchase order number) or oral discussions are void. Each party shall not disclose the terms or conditions of these Terms to any third party, except to its professional advisers under a strict duty of confidentiality or as necessary to comply with a government law, rule or regulation. Customer may grant approvals, permissions, extensions and consents by email. Any notices to QCR Tech must be sent to contact@qcrtechnologies.com with read receipt confirmation. Notice to Customer may be effected by sending email to the email address specified in Customer’s account, and is deemed received when sent. A waiver of any default is not a waiver of any subsequent default. Unenforceable provisions will be modified to reflect the parties intention and only to the extent necessary to make them enforceable, and remaining provisions of the SEMC will remain in full effect. Customer may not assign any of its rights hereunder and any such attempt is void.
10. Guarantees.
QCR Tech guarantees completion of all service items included in the purchased package with in time limit stated on agreement, unless the item cannot be completed due to reasons not related to QCR Tech, in such even QCR Tech reserves to right to substitute the item with an equivalent item at QCR Tech’s discretion upon customer notification via email. Customer then has six calendar days to oppose the chosen substitution by suggesting an item of their choice or requesting money back or a refund for value of that specific item by sending email to contact@qcrtechnologies.com, substitution is considered accepted if no opposition or request of refund for that item is received by 7th day. Refund for undelivered service item is based on total price of the category in which the item is stated, all items with in the category are considered on the equal value. If event of pre-term cancellation of any package, customer is liable for payment of cancellation fees and full price of all completed items regardless of discounts given for the category of services, as discounts are given based on payment terms only.
